Return and Exchange Policy

Thank you for shopping at Raregem.com.ng. We aim to ensure your satisfaction with our kitchen utensils and home appliances. Please review our Return and Exchange Policy below.

Returns

• Products may be returned within 7 days of delivery, provided they are in their original condition, unused, and include all original packaging and accessories.
• Refunds will be processed after we receive and verify the condition of the returned product.

Exchanges

• Faulty products can be exchanged within 7 days of delivery.
• A replacement product will be shipped once the faulty product is received and its condition is verified.

Damage Caused by Customers

• Returns or exchanges will not be accepted for products damaged due to customer misuse, neglect, or improper handling.

Refund Process

• Refunds will be processed within 2-3 business days after we receive the returned product.
• Refunds will be issued through the original payment method used for the purchase.

Contact Us

For any questions or concerns regarding returns or exchanges, please reach out to our customer service team:

• Phone: 0708 694 8996
• Email: [email protected]

We are here to assist you!